Tao Zhang

Essay

Product 101: Drawing Lines in the Sand: How to Set the Right Target for Your Metrics

set a clear target

Feb 26, 2025 · 311 words

MetricsProduct

Knowing which metric to track is just half the battle—you also need to set a clear target. This means drawing a line in the sand and deciding what success actually looks like.

Why Setting a Target Matters

Once you choose your One Metric That Matters (OMTM) or any other key performance indicator, you need to:
✅ Pick a number as your goal.
✅ Define what success looks like.
✅ Commit to hitting it—or adjusting your strategy if you don’t.

If you don’t hit the target, it’s not a failure—it’s a signal to go back, analyze, and refine your approach.


How to Choose the Right Target Number

🎯 1. Use Your Business Model

Your business model often dictates what a key metric needs to be. For example:

  • A SaaS company might need a 90% retention rate for profitability.
  • An e-commerce business might require a 3% conversion rate to scale.
  • A marketplace might need a certain number of active buyers and sellers to stay balanced.

If your model tells you what’s necessary for success, that’s your target.

📊 2. Compare to Industry Benchmarks

If your business model doesn’t dictate a number, look at what’s normal or ideal in your industry.

  • If top startups in your space see 30% MoM growth, that’s a good benchmark.
  • If average email open rates in your field are 20%, aim for at least that.

💡 Pro Tip: If no benchmark exists, start with your best estimate and refine it over time.


Final Thoughts: Set, Test, and Adjust

Pick a number.
Set it as your goal.
Measure success based on it.

If you hit it—great! If not, learn, iterate, and improve. 🚀

Stay tuned for more insights on setting goals and driving success!

First published on Substack. Original